computer-assisted telephone interviews
Streamline Your Surveys with Computer-Assisted Telephone Interviews – Efficient, Accurate, and Human-Touch Enabled!
Learn More
Learn More
Features:
Advanced questionnaire scripting tools
Questionnaire scripting using a text-to-speech converter or pre-recorded sound files
Dial and redial protocols
Surveys can be conducted in inbound or outbound mode
Listening in, recording and monitoring functionalities enabling quality control
Data are centralized and stocked in real time to ensure efficient management of studies
All collected data are stored in a single database
Data analysis and reporting completed within a very short period of time
IVR (Interactive Voice Response) - Automated Telephone Surveys
Substantially reduce the high costs associated with input and encoding
24/7 support for respondents
Benefits:
Advanced redialing settings for maximum productivity
Call-back prioritization management through an optimized control system
Possibility of dispatching call-backs
Highly advanced quota control system (simple, crossed, multiple, grouped quotas, etc.)
Access to reports in real time via Internet or intranet
Simple audio and video monitoring easily accessible from outside
NEED ASSISTANCE WITH YOUR CATI PROJECT? Partner with Axon Advisors today.
Call Us NOW
.jpeg)
Industries We Serve
Empowering Industries, Driving Innovation
